THE PREMIERE EVENT SERIES FOR DENTAL MANAGERS AND TEAMS
November 14th, 2025
Crack the Code to Clean Claims
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From Insurance Verification to EOB
Insurance and claims are one of the toughest challenges every dental office faces.
Information gets missed, benefits go unverified, claims get denied, and payments stall, leaving patients frustrated and your team overwhelmed.
That changes here
At this DOMA Live event, you’ll learn how to
Collect accurate patient insurance information the first time
Verify benefits with confidence and catch red flags early
Submit clean claims that get paid faster
Post payments and adjustments correctly
Close out claims and bill patient balances without confusion
Featuring Monica Hough Cappelli Hosted by Kyle Summerford
Learn from dental industry leaders who understand the real challenges office managers face every day. These sessions are built to give you practical, real-world solutions you can put into action the very next day.
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Event Schedule
8:00 AM – 9:00 AM | Welcome Breakfast & Registration
Start the day connecting with peers over fresh coffee and breakfast bites
Kyle Summerford will welcome attendees and set the tone for the day.
9:00 AM – 12:00 PM | Morning Session with Monica Cappelli
From Insurance Verification to EOB — Part 1
Monica will guide you through collecting accurate insurance information, verifying benefits with confidence, and setting up systems to prevent costly errors before treatment begins. Learn practical workflows to streamline your insurance verification process and eliminate the most common mistakes that cause claim delays.
12:00 PM – 1:00 PM | Networking Lunch
Enjoy a catered lunch while building meaningful connections with fellow dental managers, treatment coordinators, and financial leads. This is your chance to swap ideas, challenges, and proven solutions.
1:00 PM – 4:00 PM | Afternoon Session with Monica Cappelli
From Insurance Verification to EOB — Part 2
Dive deeper into the claims process: submitting clean claims that get paid faster, tracking outstanding claims, posting payments accurately, and closing out balances with confidence. Expect case studies, system demonstrations, and step-by-step training that will give you tools to simplify the entire EOB cycle.
4:00 PM | Closing Remarks with Kyle Summerford
Wrap up the day, Kyle will leave you with key takeaways and practical steps so you can return to your practice ready to put new strategies into action the very next day.
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